Legal
Last updated: October 2026
Yocan Online Canada (“we”, “us”, “our”) operates yocanonline.ca as the official Canadian retailer of Yocan vaporizer products. Our checkout and order management is powered by Wix.com. For privacy questions, contact us at support@yocanonline.ca.
We collect information you provide directly when you:
Essential services process technical information needed to operate and protect the store. When you allow optional analytics, Google Analytics and Microsoft Clarity also collect information about visits, devices, site interactions and purchases.
Payment information is processed exclusively through Wix Payments and their third-party payment processors. We do not store your credit card details on our servers. Wix's privacy policy applies to payment data: wix.com/about/privacy.
We do not sell your personal information. We may share your data with:
Essential cookies and storage maintain your cart, account and age confirmation. Optional analytics is off until you choose “Allow analytics”. You can decline or change your choice using “Cookie preferences” in the footer without disabling checkout. We respect a Global Privacy Control signal by keeping optional analytics off.
With consent, purchase measurement associates a Google Analytics browser and session identifier with a Wix checkout. A verified paid order may be reported with its transaction reference, currency, product identifiers, quantities and amounts, even if you do not return from checkout. We do not include names, email addresses, postal addresses or payment-card details in these purchase events. Declining later stops future reporting for pending checkouts still associated with this browser; it does not automatically delete events already received by an analytics provider.
Wix-hosted checkout has its own privacy controls. Browser cookie settings can also restrict storage, though blocking essential cookies may affect site functionality.
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
To exercise these rights, email support@yocanonline.ca.
We retain order data for 7 years to meet Canadian tax and accounting requirements. Marketing consent records are kept until you unsubscribe. Account data is retained until deletion is requested.
The storefront's temporary checkout-to-analytics links expire after 7 days and are removed by scheduled cleanup. Limited reporting and opt-out markers are scheduled for deletion after 90 days. These records are kept separately from your order history. Your cookie preference lasts up to 180 days unless you clear it or change it.
We may update this policy from time to time. Material changes will be communicated via email or a notice on our website. Continued use of the site after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at support@yocanonline.ca or through our contact form.